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Complaints Procedure

Just Airports takes every resonsibility in meeting customer demands and requirements. However, we understand from time to time customers need clarification on our services.

We have implemented a complaints procedure which allows our customers to provide us feedback on any aspect of our services or drivers.

If you have a complaint about our services, in the first instance please send us your complaint via email at This email address is being protected from spambots. You need JavaScript enabled to view it. .

We will respond to your complaint within seven working days by email. If you are still not satisfied with our response you have the right to take further action by contacting the Licensing department at Reading Borough Council.

Just Airports is proud to offer customers the best possible services, if you have an enquiries regarding your taxi bookings please contact our team on 01183 111 500 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

 

 

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Passengers:
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For Airport Pick ups, please specify the airport you are travelling from and your destination address on the booking form.



taxi Reading to Heathrow