FAQs

You may ask questions about your bookings or have other questions for us. A list of common questions have been provided for you.

How do I book a taxi in Reading?

You can book via our website, Online bookings can also be booked for the same day.

What is your service area in Reading?

We cover the entire Reading area, including Caversham, Tilehurst, Earley, and Woodley. We also cater to nearby locations including all airports in the UK.

I need a receipt for my trip

Invoices are automatically sent out via email when your trip is complete.

Is the Heathrow drop off charge included in the quote?

Yes, all prices to Heathrow airport include the drop off charge. This also applies to all other airports.

I have not received my confirmation email

The booking confirmation email is sent as soon as you complete your online booking. If you have not received the email, please check the email address you entered and also your enail junk folder. If are still concerned, please contact us.

Do you accept AMEX cards?

Yes, we accept all major credit cards including AMEX, Visa and Mastercard.

What is the Pay in Car option?

The Pay in Car payment option allows you to pay your drivers using a debit/credit card.

How do you charge for Airport pick up waiting time?

All Meet & Greet services at airports include a Free 45 Mins waiting time from the time your flight lands. You may adjust your pick up time at the time of making a booking to allow you extra time moving through immigration and collecting your lugggage.