Privacy Policy
Our Privacy Policy applies to customers and bookings
At TaxisInReading.com, we are committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, and protect your information when you use our website and taxi booking services.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
Pickup and drop off locations
- Booking details
- Device and browser information
- IP address
We collect this data when you fill out a booking form, contact us, or use our website.
2. How We Use Your Information
We use your information to:
- Provide and manage your taxi bookings
- Contact you with confirmations or updates
- Improve our services and website
- Respond to your inquiries or feedback
- Comply with legal obligations
We do not sell your data to third parties.
3. Cookies and Website Tracking
Our website may use cookies to:
- Remember your preferences
- Improve website functionality
- Analyse website usage via tools like Google Analytics
You can disable cookies in your browser settings at any time.
4. Data Sharing
We may share your information with:
- Our trusted drivers to fulfil your booking
- Payment processors (if online payment is offered)
- Legal authorities if required by law
We do not share your data with third-party marketers.
5. How We Protect Your Information
We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access. Your information is stored securely and only accessible to authorised personnel.
6. Your Rights
Under UK GDPR, you have the right to:
- Request a copy of your personal data
- Ask us to correct or delete your data
- Withdraw your consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Taxis In Reading
Email: bookings@taxisinreading.com
Website: https://www.taxisinreading.com